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PRIVACY POLICY

We will not pass on any of your details to any third party and will contact you only in relation to the specific purchase you are making. If you choose to subscribe to our newsletter email service you will receive periodic emails detailing new products and services and special offers. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing. You may unsubscribe from this service at send us request at studio.ooakcreation@gmail.com.

Your information is securely stored. We keep your first name and email address, if you have signed up to our mailing list and your phone number, address and email address in the case of an order being placed.

 

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at studio.ooakcreation@gmail.com if you wish to make a request.

We keep our privacy policy under regular review. This version was last updated on 12 August 2023.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

OOAK CREATION is a trade name. Flora Fabris is the controller and responsible point of contact for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy).  If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Name: Flora Fabris

Address: my studio is also my personal address. You'll understand that I also have to protect the lives of those living under the same roof as me, hence why I am not displaying it publicly here. The address of the studio will be communicated to you should you wish to collect a piece you have purchased. Should you need the exact address for other purposes (legal matter), please contact me via email.

Phone Number: 07786023923

E-mail: studio.ooakcreation@gmail.com

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at studio.ooakcreation@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


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